Skip to main content
You have permission to edit this article.
Edit
Ask a Reporter: Was AT&T Direct TV half-off deal a scam?

Ask a Reporter: Was AT&T Direct TV half-off deal a scam?

  • 0
{{featured_button_text}}
Yellow scam alert sign

Question: I received a call from AT&T Direct TV offering a 50% reduction in my billing, plus an opportunity to receive premium channels for free. The offer required that I purchase EBAY gift cards in the amount of $309 and provide the redemption codes to AT&T billing department in order to cover six months advance billing payments. I was told that this all had to occur before 8 p.m. today. So I purchased the cards from Lowes Foods per their instructions and provided the redemption code to the AT&T billing department. I was then told that, just 30 minutes ago, the license with Lowes Foods for this promotion was declared invalid and my cards could not be redeemed. I was told I needed to go to another store and purchase another set of EBAY cards equaling $309. This is totally wrong and I am wondering if I have been scammed by AT&T themselves.

R.R.

Answer: The Better Business Bureau of Central and Northwest North Carolina said, “Yes this is a scam. Anytime a supposed business or agency requires pre-paid cards... it is 100% a scam. You can report a scam using the new BBB Scam Tracker, www.bbb.org/scamtracker/us. The BBB Scam Tracker shows scams currently occurring throughout the US and Canada.” You can also file a complaint with the N.C. Attorney General’s office at 1-877-566-7226 or online at https://ncdoj.gov/file-a-complaint/ and with the Federal Trade Commission at ftc.gov and click on the File a Consumer Complaint link. On the DirectTV page of the AT&T website, there are various community forums, two of which deal with scams. One of the questions was worded similarly to the call you received. It was deemed a scam.

Question: I have a Stein Mart gift card. Can I still use it?

S.R.

Answer: According to the Stein Mart website, all gift card balances expired Sept. 22. Customers had until Sept. 21 to use the cards. “If you have a Stein Mart gift card or merchandise credit that you did not use or redeem by September 21, 2020, you are entitled to file a proof of claim by October 21, 2020, the Bankruptcy Court-approved bar date deadline, in Stein Mart's chapter 11 bankruptcy case. The place for filing and instructions for filing a proof of claim may be found at https://cases.stretto.com/SteinMart, the website of Stein Mart's noticing/claims agent. The filing of a proof of claim does not automatically mean that you have an allowed claim or assure that you will recover any money on account of your claim in the Bankruptcy Case.”

— Melissa Hall, Winston-Salem Journal

Email your questions to mike.kernels@greensboro.com. Include Ask a Reporter in the subject field.

Get local news delivered to your inbox!

* I understand and agree that registration on or use of this site constitutes agreement to its user agreement and privacy policy.

Related to this story

Most Popular

Recommended for you

Get up-to-the-minute news sent straight to your device.

Topics

Breaking News