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TECH Q&A
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TECH Q&A

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Stopping programs that launch at startup

Q. I loaded a 30-day trial for an anti-virus program. Now at startup I get a message saying that the trial period has ended and asking whether I want to continue. I have tried unsuccessfully to delete it.Q. I downloaded updated versions of 5.0 for America Online and Juno. Since then an open dialog box appears on my desktop at startup:\ Click the program you want to use to open the file PROTOCOL.' Opening it with Notepad shows that this file contains the Internet protocols as defined by RFC 1060 (Assigned Numbers), which is a copyright 1993-1995 Microsoft Corp. How can I prevent this dialog box from appearing?

A. Programs that put themselves in your PCs startup and then refuse to go away are a problem written about often. Fortunately there are only so many places programs can launch from on startup.

Windows 98 makes this easy to control: Run the System Information Tool (Start, Programs, Accessories, System Tools, System Information, or Start, Run, type MSINFO32 and press Enter). Select Tools, System Configuration Utility. From here you can selectively turn off the different areas within Windows from which programs run at startup.

You'll see a tab for each area: Config.sys, Autoexec.Bat, System.ini, Win.ini (expand the Windows option and check the Load and Run lines) and Startup (this contains the programs that start from within the registry).

Windows 95 does not include the System Configuration Utility. Instead you'll need to look at the places that a program can launch at startup. The first and most obvious is the Startup folder (Start/Programs/Startup).

To remove programs launched from startup, right click on the Start button, select Open, double-click Programs and then the Startup folder. I recommend moving to another folder (instead of deleting) any shortcuts found here that you no longer wish to load at startup. The next place to look is in the Win.ini file, which should be located in your WindowsSystem folder. Look for the application on either the LOAD or the RUN line.

Remove the reference to the application name, save the file and reboot. The last place to look is in the System Registry. Before editing the Registry file, make a backup copy (Run RegEdit, then Registry, Export Registry File). The following registry key contains the applications that start automatically at startup:

HKEYLOCALMACHINESOFTWAREMicrosoftWindowsCurrentVersionRun. Click the application to select it and then from the menu bar, Edit/Delete. Exit RegEdit and reboot.

Looking for Diamond disk

Q. I am trying to install Windows 95 over itself. I keep getting a message to put in a Diamond disk. What is a Diamond disk? Where can I find one?

A. Diamond is the manufacturer of your video adapter. Check to see if you have the video driver diskette that came with your system or download the latest from the Diamond Web site: www.diamondmm.com.

Defrag keeps running

Q. My Windows 98 ScanDisk and Defragmenter run for days and never finish. Why?

A. Any activity on the disk drive will make Defragmenter restart. Make sure all programs (including anti-virus software and screen savers) are inactive when you start.

Removing a toolbar icon

Q. I downloaded Avery Wizard software. When I attempted to uninstall the software, I did not find an Uninstall.exe file in the directory where the application was installed. I went to Add/Remove Programs in Control Panel, but it was not listed. I removed the program by deleting the file in Windows Explorer.

Since doing this, the Avery Wizard icon continually appears on my Word 2000 toolbar. I attempted to remove the icon by right-clicking on it, clicking on Customize, highlighting Avery Wizard on the toolbar list, then pressing the delete button.

The listing for Avery Wizard is removed from the list, but the icon remains. When I return to the toolbar list, Avery Wizard is listed again.

A. According to Microsoft, to remove an add-in from loading in Word at startup, do the following:

1. On the Tools menu, click Templates and Add-ins.

2. In the\ Global templates and add-ins' list, click to select the add-in you want to remove.

3. Click Remove.

If the Remove button is unavailable, try this:

1. On the Tools menu, click Options.

2. On the File Locations tab, click to select Startup in the File types list.

3. Click Modify to view the complete path.

4. Write this path down, then click Cancel.

5. Click Close.

6. Quit all elements of Word, including WordMail.

7. Using Windows Explorer or My Computer, go to the Office Startup folder. If the following default path differs from the path you wrote down in step 4, go to the path you wrote down:

:WindowsApplication DataMicrosoftWordSTARTUP

8. Drag the add-in to another location, such as your desktop.

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